Product training and speaking that inspires product teams to think differently
Navigating the messy reality of building products
Product leadership is a continuous journey of growing your craft and developing your team:
Setting a clear product direction sounds simple but delivering towards it is much harder
Your people might be:
Struggling to adopt and adapt modern, value-driven product practices to your organisational context
Unsure how to use data to uncover problems and explore opportunities with reduced risk
Feeling overwhelmed and concerned about how to be effective without burning out
There is a better way to navigate this messy reality
I can guide you.
How I can help you
It doesn’t matter where you are starting from or your team’s level of product maturity. What matters is your collective desire to learn, grow and evolve. Training and speaking is tailored to your outcomes. With your commitment and my external perspective, we’ll set you up for success. Based on experience and with a critical eye, I build the competence and confidence of product teams in three ways:
Product training
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Speaking
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Workshops and sprints
Teams always want to build new product skills, sharpen existing muscles or tackle live problems and opportunities. I facilitate engaging, interactive, and practical workshops. These are designed to motivate your team and deliver results. I also facilitate focused sprints to craft your product vision or strategy and accelerate your discovery efforts.
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Product Training
Pragmatic, relevant and interactive training designed to start or accelerate your team’s journey towards more effective product ways of working.
Length: 6 x 3 hour training modules delivered every 2 weeks, supported by bi-weekly 1- hour coaching
Designed for: Product Leaders, Product Managers, Product Owners, Business Analysts, Designers, Engineers
Max participants: 10 (1-2 multidisciplinary teams)
Team Outcomes:
- Aligned to your context with pre-training assessment
- Applied understanding of ‘Product Mindset’
- Learn the topologies, practices, and anti-patterns to adopt product ways of working
- Learn practical techniques to build empathy with users or customers
- Recognise the necessity to create user and business value
- Think in problems and opportunities, generating ideas expansively
- Act like a scientist – uncovering assumptions and testing hypotheses
- Reduce risk and increase ‘time to money’ with prototyping
- Balance product discovery and product delivery
Outline:
- Product Mindset: what and why it is valuable
- How Product teams create value
- Building better understanding of your users/customers
- Balancing user problems with business realities
- Growing collaboration: building shared understanding and context
- Product ways of working cadence
- Problems and opportunities: ‘The Opportunity Solution Tree’ (OST)
- Making ‘assumptions’ part of daily conversations
- Gathering evidence to build confidence: creating and testing hypotheses
- Product discovery and delivery cycles
Speaking
Highly engaging and interactive talks designed for team meetings, away days, and conferences. Blending lived experience with practical ‘real world’ strategies to inspire and create conversation.
Length: 1 hour
Designed for: Product Managers, Engineers, Designers, UX Researchers, business stakeholders
Max participants: Unlimited
Team Outcomes:
- Understand the fundamentals of product discovery
- Recognise the impact and contribution of multiple perspectives
- Be equipped to mitigate common anti-patterns (e.g.perceived lack of time)
- Find the fun and joy in collaborative discovery
- Feel inspired to do discovery better
Team Outcomes:
- Feel seen and validated by a relatable story from someone like them who has worked in product/tech
- Gain a better grasp of what ‘wellbeing at work’ means and why it’s important for innovation in a tech-enabled business
- Be more aware of their own behaviours, learning strategies and techniques to optimise those behaviours
- Gain tools to proactively develop their wellbeing at work, and to support the wellbeing of colleagues
Length: 1 hour
Designed for: Product Leaders, Product Managers, Product Owners, Business Analysts, Designers, Engineers
Max participants: Unlimited
Team Outcomes:
- Understand the importance of balancing technical and human skills
- Better understand themselves and others
- Recognise the human skills they possess and want to improve, and the human skills they want to learn
- Gain insight into the strategies and practices that can develop their human skills
- Better understand how to communicate and collaborate with each other
Workshops and sprints
Fun, energising and practical workshops or sprints designed to increase the momentum, motivation, and results of you and your team.
Length: 6 x 3 hour training modules delivered every 2 weeks, supported by bi-weekly 1- hour coaching
Designed for: Product Leaders, Product Managers, Designers, Engineers
Max participants: 8
Team Outcomes:
- Individuals recognise they aren’t alone in wanting to develop their storytelling skills
- Feel inspired by the power of stories to create impact
- Take away useful and practical techniques they can implement the next day
- Feel 1% more confident telling stories
- Better understand and connect with each other
Outline:
- Introductions and icebreakers
- What is storytelling?
- Why it matters in product
- Ingredients for impactful product stories
- Group discussion and Q&A
- Resources and commitments
Length: 2 hours
Designed for: Product Leaders, Product Managers, Designers, Engineers, Business Stakeholders
Max participants: 8
Team Outcomes:
- Leaders are clear on what is expected of them
- Leaders are clear what they expect from their teams
- Individuals on teams are clear on what they need to perform at their best
- Teams are clear on what each individual needs to perform at their best
Outline:
- Introductions and icebreakers
- Unpacking psychological safety and trust
- Why safe and trusting teams solve problems better
- How teams can build safety and trust
- Individual and group activities with discussion/Q&A
- Resources and commitments
Length: Variable depending on goals and team dynamics
Designed for: Product Managers Product Designers, Engineers, business stakeholders
Max participants: 8
Team Outcomes:
- Aligned to your context with pre-sprint assessment
- Increased confidence in discovery principles and practices
- Learn applicable techniques suitable for the team and business context
- Develop insight and evidence on problems / opportunities / solutions
- Develop a more consistent and sustainable discovery rhythm
Outline:
- Understand the user/customer
- Understand and select the problem/opportunity space
- Ideate potential solutions
- Prioritise most ‘valuable’ solutions
- Define assumptions
- Prototype and run experiments to test assumptions
- Evaluate assumption tests to shape next steps
- Frequent retrospectives and check-ins
Length: Variable depending on goals and team dynamics
Designed for: Product Leaders (including Engineering and Design Leaders), senior business stakeholders
Max participants: 8
Team Outcomes:
- Aligned to your context with pre-sprint assessment
- Leaders aligned on product direction and contribution to business outcomes
- Leaders have compelling and inspiring vision in a form they can communicate often
- Leaders make the difficult choices to set a clear product strategy
- Leaders clear and aligned on product outcomes and measures of success
Outline:
- Understand the business context (strategy and goals)
- Map product contribution to business success
- Describe and visualise future product state to support business success
- Understand product and market context (insight gathering)
- Mapping impactful opportunities and problems to solve
- Assess capabilities to win
- Set goals and frame riskiest assumptions
- Craft clear strategy story and narrative
- Socialise and seek feedback
- Iterating strategy
Get in touch if you have specific topics or problems in mind, or to discuss extended sessions for greater impact.
How I work
We begin with a discovery call to assess if we’re a good fit. I want you and your teams to achieve your outcomes, so you need the right facilitator or speaker. If that’s not me, I have many trusted product coaches in my network.
In the discovery call we’ll get to know each other, understand your organisational context and get clear on what success looks like.
Pricing
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Testimonials
“I wish I had known Nick early in my career because I truly think I would have been better for it.”
"Most people I meet in the product space went into this field because they love working with technology, they love working with other talented professionals, and they want to help improve the lives of their customers, and make a positive difference in the world. So it bothers me greatly when I meet product leaders or product managers that tell me they're unhappy, either with their role, their employees, their teammates, or their leaders."
“Nick has been an exceptional Product Coach to me for the past few months. Nick's deep knowledge and vast expertise in product management have been evident in his coaching approach. He has a unique ability to understand the challenges and struggles that Product Managers face on a daily basis in complex organisations and provides practical solutions that are easy to implement. His insights and guidance have been instrumental in my growth as a Senior Product Manager.”
“Driven. Thorough. Thought provoking. These are just some of the excellent qualities I observed during the time that I worked alongside Nick.
When Nick is speaking in front of a room, the audience is captivated. I was always motivated by his constant stream of new and innovative ideas. His energy for pushing forward Products and Customer Experience is met equally by his passion for prioritising and empowering the team around him.”
“Nick is a brilliant interactive storyteller, weaving humour and a really positive approach into his very personal story. As an audience member, you know he is being honest and authentic, and his openness inspires action and conversation off the back of it every time. For anyone thinking of working with Nick, or asking him to come and speak at their workplace or with their community group - DO IT NOW.”
“Nick joined us at Memorisely to speak about Mental Health Awareness with Product Designers across the world. His gentle approach to a difficult subject provoked generous discussions afterwards and even encouraged others to be vulnerable and share their experiences. The way Nick is opening up the dialogue about Mental Health in the workplace is refreshing and inspiring.”
“Nick was pivotal as a digital product consultant and coach in growing my own product capabilities and confidence
I felt more equipped as a product founder and future product leader as a result of the time I spent with Nick”
“It was a pleasure to work with such an amazing product professional
His coaching substantially improved the teams' product discovery capabilities, and my own product mindset”
“Nick’s unique selling point is the balance he strikes by combining his own personal experiences and learnings, alongside academic research, insights, and practical tools.”
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Stories Matter has donated £4000 to UK mental health charities since 2023.